The standard terms governing all quotations, sales orders, and invoices issued by Allegiant Imaging Partners LLC.
These Terms and Conditions govern all quotations, sales orders, and invoices issued by Allegiant Imaging Partners LLC ("Seller"). Placement of an order constitutes acceptance of these terms. Any conflicting terms in Buyer's purchase order or other documents are rejected unless expressly agreed to in writing by Seller.
Quotations are valid for 30 days from the date issued unless otherwise stated. Pricing and availability are subject to change.
Payment is due per the terms stated on the quotation or invoice. Past due balances may be subject to a service charge. Seller may withhold shipment or suspend performance on any open order while Buyer's account is past due.
For parts shipped on Buyer's freight account or with a Buyer-arranged carrier, title and risk of loss pass to Buyer at the point of shipment (FOB Origin). All claims for freight loss or shipping damage are the responsibility of Buyer and must be filed directly with the carrier. Seller will provide documentation to support a carrier claim but is not liable for damage or loss occurring in transit.
Buyer must inspect all product upon receipt. Visible damage must be noted on the carrier delivery receipt at the time of delivery. Claims for shortage, concealed damage, or misshipment must be reported to Seller within 3 business days of delivery, accompanied by photographs of the product and packaging.
Return requests must be submitted within 5 business days of the delivery date unless a longer period is preapproved in writing by Seller. A Return Material Authorization (RMA) number is required for any return to be processed. Product received without a valid RMA number will be refused or returned at Buyer's expense. The RMA number must appear on the outside of the return packaging.
Restocking fees apply to all approved returns as follows:
Product is considered opened if the factory seal is broken or the ESD bag has been opened. Restocking fees are deducted from the credit issued.
The following are sold final sale and are non-returnable and non-refundable:
Buyer is responsible for all freight charges on returned product regardless of the reason for return, except where Seller shipped a part other than the part ordered. In that case Seller will provide a prepaid return label and cover return freight, and no restocking fee will apply. Product must be returned in the original packaging and in the same condition as delivered. Product damaged in return transit due to inadequate packaging will not be credited.
Parts sold on an exchange basis require the return of a repairable core within 21 days of the delivery date. The core charge is equal to 50% of the original sales price and will be invoiced if the core is not received within 21 days, is not returned under a valid RMA, or is determined to be non-repairable upon inspection. Cores must be returned in the original shipping container with the shipping documentation provided. Buyer is responsible for core return freight.
A repairable core is a core that is complete, has not been disassembled or modified, shows no evidence of physical damage, water intrusion, or fire, and is the same part number or an approved equivalent to the part supplied. Cores failing inspection will be invoiced at the full core charge and may be returned to Buyer at Buyer's expense.
Approved credits are issued after returned product is received and inspected. Product returned in a condition different from what was represented in the RMA request may receive a reduced credit or be returned to Buyer at Buyer's expense.
Accepted returns are credited to Buyer's account. Credit is the standard remedy for an approved return and is applied against Buyer's next order or any open balance on the account. Account credit does not expire and is transferable only with Seller's written consent.
Seller will issue a refund to the original method of payment, rather than account credit, in the following circumstances:
In all other cases, a refund to the original method of payment will be issued only where expressly agreed to by Seller in writing. Refunds, where issued, are net of any applicable restocking fee and return freight, and are processed within 60 days following inspection and approval of the return. Where a refund is issued, Buyer may elect to receive account credit instead, which Seller will apply immediately upon approval of the return.
Warranty terms, if any, are stated on the quotation or invoice. Warranty coverage is limited to repair or replacement of the product at Seller's option.
There are no other warranties, express or implied, including any implied warranty of merchantability or fitness for a particular purpose.
Unless expressly stated on the quotation, pricing does not include rigging, installation, de-installation, calibration, or applications training.
Seller's total liability arising out of or related to any sale is limited to the purchase price of the product giving rise to the claim. Seller is not liable for incidental, consequential, indirect, special, or punitive damages, including lost revenue, lost profits, or equipment downtime.
Product is sold for use by qualified service personnel. Buyer is responsible for compliance with all applicable federal, state, and local regulations governing the installation, use, and disposal of medical imaging equipment and components.
These Terms and Conditions are governed by the laws of the State of South Carolina without regard to its conflict of laws provisions. Venue for any dispute shall lie in York County, South Carolina.
For questions about these terms, to request an RMA number, or to discuss the terms of a specific quotation, contact us:
Seller reserves the right to update these Terms and Conditions. The terms in effect on the date of Buyer's order govern that order. Please also review our Privacy Policy.