Canon / Toshiba Seller's Guide
For Sellers

Seller's Guide

What to know before you sell a Canon or Toshiba system: the documentation to gather, the specs almost every buyer asks for, and the issues that come up again and again during de-installation. This guide is a work in progress and will keep growing.

Under Construction

This page is a working draft. It covers the essentials today and will be expanded over time with more detail, modality-specific guidance, and real project examples. If you have a question this page doesn't answer yet, reach out directly.

Before You Sell

Key Things to Know Before You Start

These are the items that shape timeline and value the most. Sorting them out early avoids delays once a buyer is lined up.

Title & Financing Status

Confirm the equipment is owned outright, or that any lease or loan balance is understood, before marketing it for sale. A system with a lien against it needs that resolved before it can transfer to a new owner.

Data & PHI Removal

Any patient data stored on the system needs to be wiped in line with HIPAA requirements before it leaves your facility. Ask your IT or compliance team to confirm what's stored locally and how it should be handled.

Regulatory Notifications

Depending on your state and modality, decommissioning a system (especially anything with a radiation-producing component) may require notifying your state's radiation control or health department.

Site Access & Rigging Constraints

Door widths, floor loading, elevator access, dock availability, and stairs all affect how a system comes out and what it costs. Flag anything unusual early so it doesn't surface as a surprise on removal day.

Realistic Timeline

Coordinating de-installation, transport, and buyer logistics takes time. Know your hard deadline (if you have one) and share it upfront so the plan can be built around it.

Service & Ownership History

Any service contracts, PM records, or known issues should be gathered ahead of time. Systems with clean, available history typically move faster and hold value better.

What We'll Ask For

Specifications Almost Every Sale Requires

Having these on hand when you first reach out speeds up valuation significantly. Not every field applies to every modality, but this covers what comes up most often.

OEM & Model
Manufacturer and exact model name (e.g. Canon Aquilion PRIME, Toshiba Infinix).
Serial Number
Confirms exact configuration and manufacture date, and is often required for export documentation.
Modality
CT, MRI, X-ray, ultrasound, mammography, C-arm, etc.
Date of Manufacture / Install Date
Even an approximate year is useful if exact records aren't available.
Software / Console Version
Affects compatibility, upgrade eligibility, and buyer interest.
Modality-Specific Specs
Slice count for CT, field strength and coil package for MRI, detector type for X-ray, transducer inventory for ultrasound.
Last PM / Service Date
Preventive maintenance history and current service provider, if applicable.
Current Working Condition
Fully operational, powered but with known faults, or non-operational. Honesty here speeds up the whole process.
Room & Access Details
Room dimensions, door widths, floor level, elevator or stairs, and dock access.
Removal Timeline
Target date the space needs to be cleared by.
Submit Your System Details
Lessons Learned

Issues We See Again and Again

None of these are dealbreakers, but they're the most common reasons a sale slows down. Knowing about them early keeps the process moving.

1

Missing or incomplete service documentation

Systems without PM records or service history aren't disqualified, but buyers weigh this heavily. Whatever documentation exists, gather it before you start the process.

2

Unclear title or an active lien

We occasionally find out mid-process that a system still has a balance owed on it. Confirming ownership status upfront avoids a stalled deal later.

3

Underestimated rigging complexity

Tight doorways, no loading dock, upper floors without freight elevators, or unusual gantry weight all add time and cost. These details change the removal plan significantly if they surface late.

4

Patient data not cleared before removal

Local storage on the console or workstation needs to be wiped in accordance with HIPAA before the system leaves the building. This should be planned for, not handled as an afterthought during de-install.

5

Cryogen and quench risk on MRI systems

Helium level and boil-off history matter for MRI de-installation planning. A system that's been sitting unmonitored for an extended period needs to be evaluated before a removal date is set.

6

State or facility notification requirements overlooked

Radiation-producing equipment often requires notifying a state agency when it's decommissioned or transferred. This is easy to miss if it isn't flagged early.

7

Timeline expectations that don't match reality

Rigging crews, freight, and export documentation all take real time to coordinate. We can move quickly, but "tomorrow" is rarely realistic once every step is accounted for.

8

Non-operational status discovered during removal, not before

Whatever condition the system is actually in, tell us upfront. It changes the plan, not the outcome, and finding out on-site slows everyone down.

Ready to Start?

Tell Us What You Have

Use the checklist above to gather what you can, then submit your system details. We'll fill in the gaps together.

Go to Sell Your System